At Hashmi, we are committed to delivering authentic and high-quality products to our customers. Your satisfaction matters to us.

Returns & Exchanges

• Due to the nature of herbal and personal care products, used or opened items are not eligible for return or refund.

• Returns or replacements are only accepted in case of:

  • Damaged or leaked product on delivery

  • Incorrect product sent

  • Missing item in the order

Conditions for Eligibility

• The issue must be reported within 48 hours of delivery.

• Clear pictures of the product, packaging, and invoice are required for verification.

• The product must be unused, unopened, and in original condition (where applicable).

Refunds

• Once the issue is verified, we will process a replacement or refund, depending on the case.

• Refunds (if approved) will be processed through the original payment method or store credit, as per company policy.

Important Note

• We do not offer refunds or returns for dissatisfaction after use, allergic reactions, or personal preference, as results may vary from person to person.

• Customers are advised to try smaller pack sizes before regular use.

For any concerns, please contact our support team with your order number and details. We’re always here to help